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Office Assistant Certificate

September 12, 2017 @ 9:00 am - September 27, 2017 @ 2:00 pm


This course covers a variety of topics to prepare the student for entry into the workforce as an Office Assistant. Participants will study current office procedures, duties, and responsibilities applicable to an office environment Topics include:

Business Computer Software

This Office Assistant course focuses on the most commonly used computer programs, including those in the Microsoft Office Suite, such as Word, PowerPoint, Excel and Outlook. Specific skills include working with word processing and mail merge, creating and editing spreadsheets and using email and calendars, as well as making dynamic presentations. Students learn file functions, printing, data manipulation, indexing, sorting and moving text. Curriculum also includes creating reports, and business correspondence. Participants will not only learn this information, but they will develop these skills by practicing them in hands-on labs and exercises.

Professionalism, Communication and Etiquette Skills

This course will further assist students with their business communication skills. Focus will be placed on a practical application of basic language usage skills with emphasis on fundamentals of writing and editing for business. Telephone techniques, communications skills, dealing with difficult people, dress code, and interviewing skills will also be addressed.

Additional Information about the Office Assistant Certificate

Classes will be held from 9:00am-2:00pm on Tuesdays, Wednesdays, and Thursdays.

Use course code WDC-300 to register for this course.

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